Case Manager- Lifespan

POSTED: October 2026

TO APPLY: Send cover letter and resume to Chandler Jones, HR Manager cjones@elderjusticeny.org

LOCATION: Buffalo, NY

RATE: Salary starts at $25.40 per hour in accordance with union agreement in CBA.

ABOUT CELJ: Center for Elder Law & Justice (CELJ) is a civil legal services organization fighting for justice, primarily for low-income older adults, in 10 counties in Western New York. Our attorneys stop illegal evictions, save clients homes from foreclosure, put a stop to elder domestic violence, fight for public benefits, work with our local immigrant & refugee populations, and represent grandparents and other kinship care relatives in custody and neglect petitions in family court. We also advocate for systems-wide policy changes, commenting frequently on changes to regulations and working with local elected leaders on legislation that will impact the poor and vulnerable older adults in our area. We believe that independence and dignity are the hallmarks of justice.

JOB SUMMARY: Center for Elder Law & Justice (CELJ) is seeking a part-time Lifespan Case Manager (approximately 20 hours per week). The Lifespan Case Manager provides administrative, documentation, and client‑support functions for programs assisting victims of scams. This role helps clients complete Office of Victim Services (OVS) applications, gathers and organizes law enforcement reports, and supports colleagues and advocates in delivering trauma‑informed services.

ESSENTIAL FUNCTIONS:

  • Assist clients in completing New York State OVS applications, ensuring accuracy and required documentation.

  • Request, track, and organize law enforcement reports.

  • Maintain confidential case files in accordance with agency policy and victim‑services standards 

  • Provide administrative support to staff, including scheduling, data entry, and follow‑up communications.

  • Coordinate with police departments and community partners to obtain required information.

  • Assist with reporting requirements for grants and program compliance.

 EDUCATION & EXPERIENCE: 

  • Combination of education and experience equivalent to 2–4 years in social work, criminal justice, human services, or related fields (consistent with typical victim‑services job requirements).

  • Strong written and verbal communication skills.

  • Ability to handle confidential information with discretion.

  • Competence in documentation, data entry, and case‑management systems.

 PREFERRED QUALIFICATIONS:

  • Experience working in a victim‑services program, law enforcement, or social‑services setting

  • Familiarity with OVS processes or similar programs.

  • Trauma‑informed care training or certification.

 ADDITIONAL RESPONSIBILITIES:

  • Travel is required

  • In-home client visits

  • Participate in outreach and educational events within the community

 

CELJ is an affirmative action/equal opportunity employer and welcomes all to apply, including veterans and individuals with disabilities. Employer recruits without regard to sex, race, sexual orientation, or gender identity, and any such candidates are strongly encouraged to apply.